Shipping policy

MAHALO for shopping with MNLND HAWAII! In this section, you will find info on our current production times and shipping info.

PRODUCTION TIME:

Please allow 5-7 business days for orders made at shopmnlnd.com. This is production time only. Most items on shopmnlnd.com are available to ship but some items may be subject to a restock. Due to the fluctuation of online shopping and ordering, all orders will take 5-7 business days to transfer to the courier for shipping. Current production times allow for inventory restock (if applicable) and to ensure the products that you ordered are the items that are received.

SHIPPING:

MNLND HAWAII online orders are shipped through USPS and/or UPS. If UPS is available for your order, you will see a UPS option at checkout. You, the customer, will be provided a tracking number that is sent to your email or contact info provided at checkout once our team has purchased your shipping label. Shipping labels are purchased either the day prior or the day of transferring your order to the courier. Shipping and delivery times are based on where you are located and the option you choose for shipping.

PLEASE NOTE:

PRODUCTION TIME AND SHIPPING ARE TWO SEPARATE PROCESSING TIMES. ONCE ORDER HAS BEEN TRANSFERRED TO COURIER, MNLND HAWAII RELEASES LIABILITY OF THE PACKAGE TO THE COURIER. IF THERE ARE ANY QUESTIONS ABOUT YOUR PACKAGE WHILE IN TRANSIT, PLEASE CONTACT THE COURIER USED AND PROVIDE YOUR TRACKING INFO. UNFORTUNATELY, MNLND HAWAII DOES NOT HAVE ANY OTHER INFORMATION THAN WHAT YOU CAN SEE ON THE COURIER WEBSITE BASED ON YOUR TRACKING NUMBER. IN MOST CASES, THE CUSTOMER REPRESENTATIVE WITH THE COURIER MIGHT ONLY HAVE THE SAME INFORMATION YOU CAN VIEW ON THE COURIER WEBSITE.

WE WANT TO HELP AS MUCH AS POSSIBLE SO PLEASE DON'T HESITATE TO CONTACT US IF YOU HAVE ANY QUESTIONS.